Melinda Brody, President
Melinda@TheVideoShoppers.com
407-294-7614 ext 301

Melinda, a National Speaker and Seminar Leader, brings her 30 years of sales experience to the mystery shopping arena.

Melinda started her shopping business in 1986 and focused on the housing industries (home building, real estate, custom homes, multi-family, senior housing, etc)., Melinda expanded into hotel, timeshare, retail, dental and theme park shopping.

Melinda’s firm was awarded the “Small Business of the Year” award from the Orlando Chamber of Commerce. TheVideoShoppers.com is a proud member of MSPA-Mystery Shoppers Providers Association.

Kim French, Director of Client Services
Kim@TheVideoShoppers.com
407-294-7614 ext 304

Kim began her career with Melinda Brody and Company as a shopper in 2001. Her years of experience with the company have positioned her as the Director of Client Services. In this role she supervises both the scheduling and the processing team to ensure the best quality product and the quickest turn around possible. Kim and her husband are our most experienced traveling shoppers having visited several states on assignment.

Our Processing Team includes both Reviewers and Editors. Reviewers edit videos, write the evaluation report narrative and accurately score the sales representative to provide a quantifiable report. Each Reviewer completes an in-depth orientation of Melinda's 5 Star Selling Program, which enables them to evaluate the dos and don'ts of a good sales presentation. Editors review the report for final approval before it is sent to the client.

Our Shoppers are field tested and coached on how to stay incognito during a shop and improve their performance. We are continually checking camera equipment and researching the latest and most updated surveillance systems in the market.. Our shoppers represent a variety of demographics to accurately fit your company’s profile.