Welcome to The Video Shoppers Website; a premiere video mystery shopping company located in Orlando, Florida. We invite you to call or click on our contact us button for more information on how to improve your team's selling skills.
What is Mystery Shopping?
Our highly professional and well-trained secret shoppers visit your business with concealed cameras and film the interaction. Our "game-film" is delivered to you via the Web or DVD for use as a one-on-one coaching tool. There is no better way to help a salesperson improve their performance! Unlike written mystery shopping reports which are subjective and often inaccurate, video mystery shopping shows you exactly what was said with no interpretation!
In addition to video mystery shopping, we also offer recorded phone shops, Internet shops, written competition shops, salesperson mystery shop coaching, and sales training seminars and workshops.
Benefits to You:
- View the body language, tone of voice, gestures and facial expressions
- Listen to how your sales team presents your product/service
- Do you hear any closing attempts?
- How are objections handled?
- Does your sales team know how to negotiate properly? Do they overpromise?
- Develop a customized training program based on the trends uncovered in the video shops.
- Hold team accountable
- Reward top performers
- Monitor employee compliance
- Improve customer service
- Video shop in 5 days or it's FREE
- Streaming online video
- 2 weeks follow up tracking
Other Services:
- Recorded phone shops
- Internet Shops
- Written Competition shops
- Video Shop Coaching (Phone or In Person)
- Sales training